For Remote Access from a windows computer, click on the start menu --> All Programs --> Accessories --> Remote Desktop Connection. Where is says computer, enter: 18.104.22.168, then click connect. Where it says user name, enter northfield_sd\"your windows user name". Please replace "your windows user name" with your user name. So, if your login name is jsmith, you would enter northfield_sd\jsmith in that field. For password enter your windows login password. Click connect and hit yes for any security warnings.
Alternatively, if you have an intel based mac you can download Remote Desktop Connection Client 2.1 for OSX from here:
Once you do that, you start a remote desktop session and connect to our public IP address: 22.214.171.124
Not sure if you have an intel based mac, this article will help:
If you have any questions, Email email@example.com.